ICT Technician (Full-Time)

Alnoor International School, a distinguished Cambridge-registered institution in Kuala Lumpur, is seeking a skilled and proactive ICT Technician to support the school’s technology operations. This role is vital in maintaining and improving the school's IT infrastructure to ensure a seamless educational experience. If you are passionate about technology and thrive in a dynamic environment, we invite you to join our team.

Responsibilities

• Provide technical support for hardware, software, and network-related issues.
• Perform installation, configuration, and maintenance of IT equipment, including computers, printers, projectors, and interactive whiteboards.
• Manage inventory of IT assets, ensuring proper documentation, tracking, and procurement of equipment and software.
• Handle ad hoc troubleshooting of technical issues to minimize disruptions to teaching, learning, and administrative functions.
• Monitor and manage the school’s network infrastructure, ensuring security, stability, and efficient connectivity.
• Support the integration and use of educational technology tools across classrooms and administrative departments.
• Set up and provide technical assistance for school events, online learning platforms, and virtual meetings.
• Regularly update and maintain IT systems, software, and user accounts, including email and permissions.
• Collaborate with the ICT team to develop procedures for system updates and security enhancements.
• Provide training and documentation for staff to maximize effective use of technology.

Requirements

• Minimum Diploma in Information Technology, Computer Science, or a related field.
• Proven experience in IT support or a similar role, preferably within an educational institution.
• Strong skills in troubleshooting hardware, software, and network issues.
• Familiarity with inventory management tools and practices.
• Understanding of networking concepts, including LAN, WAN, and Wi-Fi.
• Experience with educational technology platforms (e.g., Google Workspace for Education, Microsoft Teams) is advantageous.
• Excellent communication and organizational skills, with attention to detail.
• Ability to manage multiple tasks efficiently and respond to urgent troubleshooting needs.
• Commitment to maintaining a secure and reliable IT environment for the school community.

Job Types: Full-time, Permanent

Pay: RM2,300.00 - RM2,500.00 per month

Education:

• Diploma/Advanced Diploma (Required)

Language:

• English (Required)

Work Location: In person