ICT Training Specialist

Are you a Training Specialist who can turn complex legislative reform into clear, user-friendly education? We are looking for a proactive professional to join a high-profile reform program to develop and deliver accessible content across several platforms.

In this role, you will be a key player in building stakeholder capability during a period of significant regulatory change, ensuring both internal and external audiences understand their new obligations

The Role

You will work with subject matter experts and external vendors to create high-quality digital products like e-learning modules, videos, and podcasts to help stakeholders master new ICT systems and regulatory frameworks.

Key Responsibilities:

• Design innovative and simple training materials, including instructional programs and visual assets.
• Help plan multi-channel, user-centered communication activities to support complex reform.
• Build strong relationships with internal and external groups to gather information and manage expectations.
• Monitor and evaluate how effective education programs are by using data to drive improvements.
• Ensure all materials follow strict branding, style, and accessibility guidelines.

Mandatory Requirements:

• Proven success in developing and delivering workplace training, ideally in a regulatory setting.
• Experience producing education or training strategies based on user-centered design.
• Strong writing, editing, and proofreading skills with the ability to simplify complex technical info.
• High-level proficiency in Microsoft Word and PowerPoint.
• A commitment to working harmoniously within a team to reach strategic goals.

Highly Regarded:

• Proficiency in Adobe Captivate, animation, or video editing software.
• Experience with photography and videography equipment.
• Tertiary qualifications in Training and Workplace Assessment, instructional design, or multimedia production.

Compliance

• Australian citizen.
• Baseline clearance is highly desirable.

Locations

• Canberra
• Melbourne
• Brisbane