ID ADMIN (Singaporean Only)

Job Title: ID Administrator

Employment Type
2-Year Renewable Contract

Salary
Up to $2,700

Working Hours
Monday – Friday
8:00 AM – 6:30 PM
(Off on Saturdays, Sundays & Public Holidays)

Minimum Qualification
Local Polytechnic Diploma

Job Summary

We are looking for a meticulous ID Administrator to manage user access administration and support Identity and Access Management (IAM) processes. The role also includes occasional meeting coordination and administrative support to ensure smooth day-to-day operations.

Key Responsibilities User Access Administration

• Process user access requests, amendments, and access removals.
• Grant and revoke user access rights based on approved requests.
• Verify account request forms and ensure all required approvals are obtained.
• Implement approved requests and verify successful completion.
• Notify requestors upon completion and maintain proper documentation.

Access Review

• Coordinate periodic user access reviews.
• Retrieve access request records and monthly leaver lists.
• Perform first-level checks on inactive or unnecessary accounts.
• Send reminders for inactive accounts where required.
• Prepare access review lists by division.
• Follow up with divisions to obtain the necessary approvals.
• Maintain proper records and supporting documents.
• Ensure all approved requests are implemented according to SOP and within the required timeline.

Administrative Support

• Liaise with requestors via email and phone to provide guidance on access request procedures.
• Perform meeting coordination duties (approximately 2–3 times per month), including:
• Coordinating meeting schedules and participants.
• Preparing and filing meeting minutes.
• Preparing broadcast messages.
• Providing general administrative and filing support.

Requirements

• Minimum 2 years of experience in User Access Management (UAM) or user access administration.
• Meticulous and detail-oriented when reviewing account request forms.
• Comfortable communicating with stakeholders via email and phone.
• Proficient in Microsoft Excel, including VLOOKUP.
• Previous experience in a Contact Centre or Helpdesk environment, and willingness to take on an Access Administration Management (AAM) role, will be an added advantage.

Additional Requirements

• Candidates should be able to travel to the Kaki Bukit office within 30–45 minutes. Those residing nearby will have an added advantage.

✨ If you're detail-oriented, enjoy administrative work, and are committed to maintaining accurate user access management, we'd love to hear from you!

Pay: $2,500.00 - $2,900.00 per month

Work Location: In person