Robert Walters
临床支持 ID218323
Skills
1 month ago
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Important information
Contract type:
Permanent
Location:
Shanghai, China
Work mode:
Onsite
Published on:
22 September 2026
What they need
Job Responsibilities:
- Apply medical and clinical expertise to provide clinical consultation support for treatment‑planning of overseas orthodontic cases, and assist in‑house treatment planners in resolving clinical‑related issues arising throughout the plan design process.
- Conduct end‑to‑end business communication in Korean (listening, speaking, reading and writing). Liaise with overseas collaborating doctors to accurately understand their clinical treatment requirements and provide timely feedback on orthodontic treatment‑plan information.
- Act as the key liaison between overseas doctors and the internal treatment‑planning team to clarify case requirements, follow up on plan revisions, and drive closed‑loop resolution of business issues.
- Learn and master invisible orthodontics practices, digital treatment‑planning systems and standardized operating procedures, and continuously upgrade professional competencies.
- Collaborate with cross‑functional internal teams to collect feedback and business requirements from overseas doctors, and facilitate improvements to service experience and operational workflows.
- Complete case‑related work in strict compliance with quality and timeliness standards, ensuring accurate information transfer and full compliance of business processes.
Job Requirements:
- Bachelor’s degree or above in Stomatology / Oral Medicine. Specialized orthodontics background is not mandatory; candidates with outstanding learning aptitude will be considered flexibly.
- Fluent Korean in listening, speaking, reading and writing. Capable of independent professional business communication with overseas doctors, including written emails, online meetings and phone calls.
- Strong motivation to learn, willing to systematically acquire knowledge of invisible orthodontics and workflows for digital treatment planning.
- Clear logical thinking, good communication skills, meticulous and rigorous work style, strong sense of responsibility. Able to accurately capture business requirements with high attention to detail.
- Able to adapt to standardized team‑based collaboration, with sensitivity toward business quality and delivery timelines.
- No nationality restriction; both Chinese and Korean candidates are welcome to apply.
Compensation & Benefits:
‑ Comprehensive benefits package: social insurances and housing fund, supplementary commercial insurance, annual physical examination, savings plan.
‑ Leave entitlements: Weekend days off, public holidays, generous paid annual leave. Overtime during peak business seasons is eligible for overtime pay or compensatory leave per company policies.
‑ Development resources: In‑house professional courses and industry‑relevant training opportunities to empower continuous professional growth.
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