IDMC - Technical Support Specialist

Position: Technical Support Specialist (IDMC Platform)

Location: Toronto, ON (Onsite)

Employment Type: Full-Time

Total Experience: 7+ Years

Job Summary:

We are looking for an experienced Informatica IDMC Platform & Data Governance Specialist with 6–8 years of overall experience and strong hands-on expertise in Informatica platforms, including Informatica Intelligent Data Management Cloud (IDMC)

Key Responsibilities:

• Manage VMs and support Azure and hybrid cloud environments.
• Manage and support Informatica IDMC platforms, architecture, Secure Agents, and deployments.
• Monitor platform performance, troubleshoot issues, and ensure system availability.
• Support Data Discovery, Data Catalog, automated scanning, and metadata management.
• Work with data lineage, impact analysis, and business glossary capabilities.
• Support sensitive data discovery, classification, privacy, and compliance requirements.
• Assist with data access, usage, and governance policy management.
• Collaborate with technical and business teams to resolve issues and deliver platform improvements.

Required Skills:

• 5+ years of Informatica experience, including IDMC .
• Strong knowledge of Informatica architecture and Secure Agent deployment.
• Experience with Azure, VMs, and hybrid environments .
• Knowledge of monitoring and troubleshooting.
• Exposure to Data Catalog, Metadata, Lineage, Business Glossary, and Data Governance .
• Strong problem-solving and communication skills