IGA Project Manager

We are looking for you to join our SDG family!

• Establish delivery process and improve customer experience
• Leading a team of geographically dispersed resources to deliver technology projects on time and within budget for the domain and geography for which they have responsibility
  - Maintaining end-to-end accountability for customer satisfaction and overall delivery excellence within specific service line or function and geographic responsibilities
• Work with their teams to determine necessary activities to successfully deliver projects throughout the given service line or function
• Ensure that the right type and number of resources that are required to fulfill the shift requirements
• Delivering customer satisfaction and overall excellence by identifying opportunities (or issues) and assisting with speedy resolution
• Holding the teams to the highest standards, project discipline and accountability
• Continuously improving the technical delivery model and strategy, implementing and managing delivery with the associated teams.
• Supervise Staff and handle their technical and non-technical queries
• Act as a bridge between client and team and identify all new requirements
  - Expertise around Project Metrics and representation
• Lead Weekly and Monthly Status calls
• Manage Team performance reviews
• IGA business Analysis experience is required (Sailpoint,Okta, Saviynt)

Requirements

• 12-15 years of experience

  Strong leadership skill to motivate and lead team effectively
  Identify and cross train team on multiple technologies required to utilize team members effectively
  Have a very good technical knowledge in identity management (Sailpoint, Siteminder, Okta, Saviynt)
  Work as a part of team to ensure team members have understand requirement clearly
  Good analytic stills are required to interpret information from numerous sources to prepare reports