Imaging Training Specialist

ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.

As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.

Overall Job Summary The Imaging Training Specialist is responsible for developing and delivering internally approved documentation within the contracted timeframes for each study. This documentation includes training presentations, site questionnaires, participant scanning guides, acquisition guides, data transmittal forms, and any additional study required documents. This position interfaces with the project manager and the medical team to ensure imaging protocol requirements and customer preferences are incorporated into the documentation. The Imaging Training Specialist will be responsible for developing automated or remote training presentations and delivering the remote training (via web conferencing software) to the individual or bundled sites within the study. The Imaging Training Specialist may also travel to train imaging sites or study team members on the imaging protocol. The Imaging Training Specialist will also provide ad hoc support to sites via email, teleconferences or phone calls.

Essential Duties/Responsibilities

• Developing study documentation and/or providing technical expertise in the creation of the study documentation, as needed.
• Providing technical support to sites during the entire study period, as needed.
• Developing and delivering follow-up training to improve site performance.
• Developing and delivering automated, voice-over training presentations.
• Developing and delivering remote training presentations.
• Delivering on site training, when required.
• Developing study documentation and/or providing technical expertise in the creation of the study documentation, as needed.
• Maintaining accurate onsite and remote training records.
• Working closely with Medical & Scientific Affairs to develop customized imaging protocols.
• Assisting with cardiac documentation & training, if needed.
• Domestic and International Travel required up to 50% of the time

Required Qualifications And Experience

• Radiologic Technology (e.g. CT, MRI, cMRI), or equivalent experience in Medical Imaging.
• Relevant Work Experience: One to two years in a clinical research environment preferred.
• Experience in designing and delivering training programs, preferably within the healthcare or clinical research industry.
• Strong communication and presentation skills, with the ability to engage and motivate diverse learners.
• Proficiency in instructional design methodologies and learning technologies, with experience in e-learning development tools being a plus.
• Excellent organizational skills and attention to detail, ensuring effective training delivery and documentation.
• A commitment to fostering diversity, equity, and inclusion in all training initiatives.

What ICON Can Offer You Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our Benefits Examples Include

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

Are you a current ICON Employee? Please click here to apply