Immigration Case Manager (Documentation)

Key Responsibilities

1. Independently manage the end-to-end preparation of immigration application documents, including US (EB-5/I-526, E-2), European (Portugal, Greece, Spain, Malta Golden Visa), and Caribbean Citizenship by Investment programs, liaising with overseas attorneys and project partners to advance application outcomes;
2. Guide clients in preparing immigration materials, reviewing and organizing submissions for logical consistency and completeness in accordance with immigration authority requirements, ensuring compliance and accuracy;
3. Process, translate-review, and archive client documentation, and continuously follow up on application progress and requests for additional evidence;
4. Coordinate cross-functional communication, including information exchange with the sales team, project department, and overseas project partners, ensuring efficient case workflow;
5. Manage case progress and document management systems, regularly updating case status to ensure timely submissions and compliant archiving;
6. Monitor immigration policy and regulatory changes across jurisdictions, updating documentation standards and operational procedures accordingly.

Requirements

1. Bachelor's degree or above, preferably in Law, English, International Business, or related fields;
2. Experience in immigration documentation or case management; hands-on experience with US or European immigration programs is highly preferred;
3. Proficiency in Cantonese, Mandarin, and excellent English reading and writing skills, with the ability to communicate professionally with overseas attorneys and project partners;
4. Strong communication and coordination skills, with a high sense of responsibility and patient, detail-oriented client service;
5. Familiarity with notarization, authentication, and consular legalization procedures is preferred;
6. Good team spirit, with the ability to manage multiple cases simultaneously and strictly adhere to deadlines.