C
Cosmos Immigration
Immigration Case Processing Officer
Skills
CRM
2 months ago
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Important information
Contract type:
Permanent
Salary:
AED 36,000 – AED 66,000 / year
Location:
Dubai - United Arab Emirates
Work mode:
Onsite
Published on:
26 August 2026
What they need
- Assess client documents and identify missing, inconsistent or unsuitable information.
- Prepare, review and submit complete visa applications.
- Manage immigration cases from onboarding through submission and final decision.
- Provide clients with accurate document checklists and filing instructions.
- Draft application forms, submission letters, statements and supporting documentation.
- Maintain professional and timely communication with clients.
- Monitor deadlines, government correspondence, biometrics, medicals and additional-document requests.
- Update the CRM and maintain complete digital case records.
- Conduct quality checks before every application submission.
- Coordinate with consultants, lawyers and authorized representatives where required.
- Maintain confidentiality and comply with company procedures and applicable immigration regulations.
Desired Candidate Profile
- Bachelor’s degree in any relevant discipline.
- Minimum 2–4 years of immigration case-processing experience.
- Current or recent employment with an immigration consultancy, law firm or visa-processing company.
- Strong knowledge of government portals, application forms and supporting-document requirements.
- Excellent written and spoken English.
- Strong drafting, client-handling and document-review skills.
- Ability to manage multiple active applications and strict deadlines.
- High attention to detail and professional integrity.
- Proficiency in Microsoft Office, email and CRM systems.
- Candidates currently residing in the UAE will be preferred.
- Qualified female professionals are encouraged to apply.
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