Immigration Operations Coordinator

Applications must be submitted by email only.

Applications submitted through Indeed WILL NOT BE CONSIDERED.

Salary: 36 hours per week at $19.00/hour, with opportunities for pay increases based on performance.

Location: Hybrid (primarily remote with occasional in-office attendance in North York, Ontario)

Job Overview

We are seeking a detail-oriented and highly organized Immigration Operations Coordinator to oversee the daily operations of our immigration consulting and legal services firm.

This multifaceted role combines immigration case management, client relations, marketing, and business administration.

The ideal candidate is proactive, reliable, and capable of managing multiple responsibilities independently while working under the supervision of an RCIC and licensed Paralegal.

• Coordinate and prepare immigration applications and manage related processes under professional supervision.
• Handle client inquiries, conduct preliminary administrative screening, schedule consultations, and coordinate client communications.
• Prepare retainer agreements, correspondence, and other business documents.
• Manage social media accounts, create posts and stories, coordinate advertising campaigns, and support client acquisition
• Maintain client records, monitor application progress, manage deadlines, and ensure timely follow-ups.
• Oversee daily administrative operations, organize workflows, and identify opportunities for business improvement.
• Prepare reports and maintain effective communication with clients and service providers.

Skills and Qualifications

• Advanced proficiency in both English and Persian (Farsi) is mandatory. Candidates must be able to communicate fluently and professionally with Iranian Persian-speaking clients, both verbally and in writing. These language skills are essential requirements of the position.
• Experience in Canadian immigration processes and application preparation is mandatory
• Excellent organizational, multitasking, and problem-solving abilities.
• Strong communication and customer service skills.
• Proficiency in Microsoft Office, digital record management
• Experience with social media management, Canva, and digital marketing is preferred.
• Ability to work independently, demonstrate initiative, and manage competing priorities.
• Strong attention to detail, professionalism, and confidentiality.

Work Arrangement

This position is primarily remote, with occasional attendance at our North York office as required. Candidates must be available for in-person meetings and operational needs with reasonable advance notice.

How to Apply

Please only apply by email. Indeed applications will not be considered.

Interested candidates should submit their resume and a brief description of their relevant experience to [email protected]

Applications must be submitted by email only.

Applications submitted through Indeed WILL NOT BE CONSIDERED.

Pay: $19.00 per hour

Benefits:

• Casual dress
• On-site parking
• Work from home

Ability to commute/relocate:

• North York, ON M2H 3B4: reliably commute or plan to relocate before starting work (required)

Experience:

• Immigration: 1 year (required)

Work Location: Hybrid remote in North York, ON M2H 3B4