Immigration Program Specialist - Employee Mobility Services - APAC

Responsibilities

Team Intro Global Mobility Service team endeavors to continuously build and deliver a seamless and positive employee experience across the whole employee mobility process. We are dedicated to leading with care and have empathy in mind. We strive to develop efficient and simple people processes, systems and services. We aspire to ensure employees feel heard and that they are given the appropriate resources and support needed to be effective and efficient during their mobility. Responsibilities 1. Manage the full lifecycle of APAC employment-based work visas. 2. Partner with external immigration vendors to maintain high service standards, with a focus on professionalism and empathy. 3. Ensure consistent expectation-setting throughout the case lifecycle and escalate risks when necessary. 4. Develop clear communication templates, FAQs, and policy guidance materials. 5. Support the development and continuous improvement of immigration policies and procedures. 6. Analyse immigration data and reports to provide insights, recommendations and risk assessments to stakeholders, while collaborating cross-functionally to optimise processes.

Qualifications

Minimum Qualifications 1. Ability to work effectively in a fast-paced, dynamic environment while managing multiple priorities. 2. Strong organisational skills with excellent attention to detail. 3. Excellent communication skills, with the ability to explain complex concepts clearly to non-specialist audiences. 4. Strong interpersonal skills, with the ability to collaborate effectively with internal stakeholders and external vendors. Preferred Qualifications 1. Experience supporting both local hire and mobility populations preferred. 2. Strategic and creative thinker, with the ability to navigate complex scenarios. 3. Proactive problem solver, with a track record of improving processes and delivering solutions in ambiguous environments.

Job Information

About Us

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join ByteDance

Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.

As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.