impiegata back office

Pyou is the international brand of Lavoropiù, one of Italy’s most recognized companies operating in the field of recruitment and human resources consulting. We offer international recruitment services through local branches and teams of specialized recruiters worldwide.

Today, Pyou Global presents a new opportunity for an Italian agri-food global leader. For their German Branch in Hamburg, we are looking for a:

BACK OFFICE ASSISTANT

The role will support the day-to-day management of customer orders and provide efficient customer service, working closely with the Sales, Accounting and Logistics departments.

Main responsibilities

• Enter and process incoming customer orders in the ERP system.
• Monitor order status, product availability and order confirmations.
• Follow up on orders to ensure delivery within the agreed deadlines.
• Support colleagues to handle enquiries by phone, email and chat.
• Monitor deliveries and follow up where necessary.

Requirements

• Bachelor’s degree.
• Brief previous experience in a customer service or order management role.
• Strong IT skills (especially Excel) and confidence in using ERP systems (knowledge of Microsoft Dynamics 365 or SAP is a plus).
• Fluency in German and English (Italian is a plus).
• Smart and proactive approach.
• Ability to work effectively as part of a cross-functional team.
• Ability to manage multiple priorities in a structured and reliable manner.

What we offer

• A nine-month fixed-term contract.
• 2 days of remote work per week
• Partial reimbursement of commuting costs (home–work travel)
• The opportunity to join the German team of a well-established Italian food company.
• A collaborative and international working environment.

Salary budget: 36-38k € gross/year

Workplace: Hamburg, Germany (city centre)

Lavoropiù SpA - Aut. Min. 1104 - SG dated 26/11/2004. This job post is addressed to both sexes, pursuant to laws 903/77 and 125/91, and to people of all ages and nationalities, pursuant to legislative decrees 215/03 and 216/03. We kindly ask you to read through our privacy policy, available at the link www.lavoropiu.it/privacy and to include in your CV the authorization to process your personal data in accordance with EU Regulation no. 679/2016 and with the Italian legislation in force. Please do not enter data belonging to particular categories (data revealing racial or ethnic origins, political opinions, religious or philosophical convictions, or unions membership, genetic data, biometric data intended to uniquely identify a natural person, data related to health or sex life or sexual orientation; EU Regulation No. 679 of 2016).

Job Types: Full-time, Contract

Work Location: In person

Contratto di lavoro: Tempo pieno, Tempo determinato
Durata contratto: 9 mesi

Retribuzione: 36.000,00€ - 38.000,00€ all'anno

Sede di lavoro: In presenza