Implant Demand Support

About the role

This role encompasses demand and order management, inventory and SLOB management, and data analysis and customer support functions. You will coordinate between sales, marketing, and customers to forecast demand accurately, manage customer orders, and ensure timely warehouse preparation. You will monitor and manage inventory levels to prevent stockouts, manage slow-moving and obsolete inventory, and support the sales team in planning inventory clearance. You will use data tools to generate sales reports, analyze market trends, verify data accuracy, and provide customer service support for delivery issues.

Key responsibilities

• Coordinate between sales, marketing, and customers to forecast product demand accurately
• Check, monitor, and manage customer purchase orders and forward information to the warehouse for timely delivery preparation
• Monitor and manage inventory levels to maintain appropriate stock levels and prevent stockouts
• Manage slow-moving and obsolete inventory and plan clearance strategies with the sales team to reduce company carrying costs
• Use data tools such as Power BI, Power Query, or Excel (VLOOKUP, Pivot Table) to generate sales reports and analyze market trends
• Verify data accuracy and provide data analysis support
• Act as a liaison to resolve customer issues related to late or incomplete deliveries