Implementation & Continuous Improvement Manager

Job Advert Summary

You will lead the design, implementation, and continuous improvement of logistics operations to enhance efficiency and meet strategic company goals. This senior role demands expertise in warehouse management systems, production logistics optimization, stakeholder management, and data-driven decision making. You will collaborate closely with operations and cross-functional teams to deliver robust, value-adding solutions tailored to both current and potential customer needs. Embrace a dynamic environment where innovation, sustainability, and profitable business growth are priorities, leveraging your skills in process engineering, supply chain management, and strategic planning to drive operational excellence and customer satisfaction.

Minimum Requirements

• Bachelor's degree or diploma in Industrial Engineering or a related three-year qualification from an accredited institution; Project Management training is highly desirable.
• Proficiency in MICROSOFT VISIO and PROJECT at an advanced level; familiarity with ERP systems, AUTOCAD (basic), SQL (basic), MICROSOFT ACCESS (basic), Power BI, Power Automate, Power Queries, DAX, and Python for mathematical modelling is preferred.
• Minimum of 2 years experience in a logistics environment, specifically including Warehouse Management System (WMS) implementation and Industrial Engineering functions.
• At least 1 year of warehouse and operational management experience, demonstrating knowledge of best practices and legal compliance.
• Proven leadership experience in project or operations roles, including effective staff performance management and development, for a minimum of 1 year.
• Strong analytical and facilitation skills, with 2 years of successfully leading and influencing diverse teams through planning and problem-solving activities to achieve effective outcomes.
• Operational experience with WMS and ERP systems for at least 1 year; development experience is considered an advantage.
• Thorough understanding of warehouse best practices and inventory management methodologies such as Lean and WERC standards.
• Business acumen with solid knowledge of procurement principles, engineering economics, fundamental accounting principles, and applied negotiation and risk management skills.
• Accreditations in Supply Chain Management (e.g., CSCP, SCOR-P), Project Management (e.g., Prince2, PMP), and Change Management (e.g., ProSci Practitioner) are highly advantageous.

Duties and Responsibilities

• Utilize tools and methodologies such as material flow mapping, warehouse and layout design, qualitative flow measurement, and manning requirements calculations to optimize operations.
• Select appropriate material handling equipment and support procurement tender adjudication processes.
• Facilitate Advanced Quality Process (AQP) initiatives and assist with slotting inventory to improve productivity and warehouse efficiency.
• Analyze data and processes to provide actionable recommendations that support business objectives, enhance accuracy, and minimize errors.
• Plan, execute, monitor, and close projects following established project management principles, ensuring clear communication with all stakeholders.
• Apply risk management techniques to mitigate potential issues in projects and engineering activities, prioritizing the best interests of the business, clients, and staff.
• Develop and maintain strong client relationships based on competence, respect, and trust to support strategic positioning, account retention, and growth.
• Support contract development and negotiation with clients and suppliers to ensure favorable terms and compliance.
• Contribute to department budgeting and performance measurement to align financial objectives with operational goals.
• Lead and influence group facilitation sessions, including problem-solving and Advanced Quality Planning activities, to drive continuous improvement.