Implementation and Support Engineer

• Learning the EPCPROMAN software product portfolio suite.
• Serve as a primary contact for authorized software module, addressing issues, inquiries, demonstrating software features, & logging communication information.
• Software Requirement Gathering, prototyping the new product features, Existing product Integration feasibilities identification and documentation.
• Reviewing the software testing cases, monitoring Software delivery milestones. ·
• Prepare and manage reports, presentations, and documentation using Microsoft Office applications (*ppt, *word, *excel, *visio) and other AI tools. ·
• Conducting software requirement gap analysis & closing the software technical queries during the Contract technical bid evaluation rounds. ·
• Reviewing the design for software solution processes including GUI, database & development, advising improvements to existing modules to take care of additional processes. ·
• Support implementation project execution by monitoring progress of all disciplines i.e. Development, Testing, by coordinating and maintaining schedules. ·
• Utilize MS Excel (pivot tables, dashboards), MS Word (document formatting), MS PowerPoint (presentations), Visio (Workflow preparations) and Outlook (email and scheduling) to optimize workflow and enhance efficiency. ·
• Maintain and analyze data using Microsoft tools, ensuring accuracy and efficiency.
• · Collaborate closely with internal teams to ensure the timely and successful delivery of client requirements. ·
• Producing precise MIS Reports & summary sheets. · Must be ready to visit to the client and prospect locations anywhere in the country and world for a period of 1 to 90 days in one stretch. Technical & Other Skills ·

TECHNICAL SKILLS

• Excellent with Microsoft Office products (Excel, Word, PPT, Visio) · Knowledge of AI tools for effective prompts generation and deliverables generation ·
• Excellent in building the Excel Dashboards ·
• Knowledge of other BI Tools such as Power BI and Tableau is an added advantage ·
• Planning Tools like MS Projects, PRIMAVERA P6 is an advantage ·
• Knowledge of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC)
• Knowledge of Project Planning, Scheduling and Execution

EDUCATION

• Diploma, BE, B.Tech in Mechanical or Piping discipline/ No other discipilne

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:

• Paid sick time
• Provident Fund

Work Location: In person