Implementation Assistant

Responsibilities

• Support Implementation Officers in coordinating day-to-day project activities and implementation schedules.
• Assist in arranging site access, permits, and administrative requirements for vendors and project teams.
• Provide on-site escorting and coordination for vendors during implementation, installation, testing, and handover activities.
• Monitor vendor attendance and ensure compliance with site rules, safety requirements, and operational procedures.
• Coordinate with internal departments such as Operations, Security, Facilities, Procurement, and Customer Service to support implementation activities.
• Assist in tracking project milestones, work progress, and implementation status updates.
• Support the preparation and maintenance of project documentation, including work permits, method of procedures (MOP), checklists, reports, and handover documents.
• Record and maintain accurate implementation records, meeting minutes, and progress reports.
• Assist in scheduling meetings, site visits, inspections, and customer or vendor coordination activities.
• Escalate project issues, delays, or operational concerns to the Implementation Officer or relevant stakeholders.
• Ensure all required documents are properly filed and updated in accordance with company procedures.
• Support continuous improvement initiatives by gathering project feedback and lessons learned from implementation activities.

Requirements

1. Vocational or Diploma degree in Engineering (Electrical, Mechanical, Industrial, IT) or a related field.
2. Minimum 1-3 years of experience in project coordination, implementation support, site administration, or data center operations.
3. Experience working with contractors, vendors, or technical teams in data center, telecommunications, construction, or infrastructure environments is preferred.
4. Good organizational and administrative skills with strong attention to detail.
5. Ability to coordinate multiple activities and prioritize tasks effectively.
6. Good communication and interpersonal skills to work with internal teams, vendors, and customers.
7. Familiarity with Microsoft Office applications (Excel, Word, PowerPoint, Outlook) and project tracking tools.
8. Basic understanding of data center facilities, IT infrastructure, electrical systems, or mechanical systems is an advantage.
9. Ability to maintain accurate documentation and reporting records.
10. Willingness to perform site visits and provide vendor escorting during implementation activities.
11. Ability to work under pressure and support activities outside normal working hours when required.
12. Strong teamwork attitude, responsibility, and customer-oriented mindset.