Implementation Consultant

Responsibilities

• Analyze customer requirements and develop high-quality, maintainable configurations and code within the KloudGin platform.
• Perform software testing and ensure customer-specific configurations meet business needs.
• Debug customer issues and deliver robust, efficient solutions for complex functional and technical problems.
• Work closely with cross-functional teams including Product, DevOps, and Support; maintain daily collaboration with onshore and offshore colleagues; and take full ownership of assigned deliverables.
• Develop programs and scripts to build user-friendly interfaces and enhanced functionalities.
• Assist in diagnosing performance issues, troubleshooting integrations, and resolving offline/online data handling challenges.
• Stay up to date on the latest industry trends, product upgrades, and emerging technologies to continually enhance system capabilities and client value.

Requirements

• 4+ years of hands-on experience in implementing Field Services (FSM) and/or Enterprise Asset Management (EAM) projects with technical expertise in Java/J2EE.
• Experience in the utility industry, with a clear understanding of its business processes and operational needs.
• Experience with EAM solutions such as IBM Maximo, Oracle Work & Asset Management (WAM), Oracle WACS, and FSM products like ClickSoftware, ServiceNow FSM, Salesforce SFS, IFS, or KloudGin.
• Practical experience configuring custom objects, layouts, reports, dashboards, and workflow rules.
• Familiarity with MongoDB is a strong advantage.
• Strong analytical and problem-solving skills with excellent communication (oral, written, and listening) abilities.
• Experience working with version control systems and adherence to quality development standards and practices.
• Nice to have: Experience in integrating third-party systems and solid knowledge of data modeling.
• Bachelors degree (B.Tech, B.E.) in Computer Science or related field; Master’s degree preferred.