Implementation Engineer

Job highlights

• Experience working in B2B / SaaS implementation or pre-sales .
• Prior experience working directly with support or engineering team

What We re Looking For

• Strong understanding of how web/mobile products work frontend, backend, APIs, integrations
• Comfort in setting up systems, configuring environments, and working with technical documentation
• Great communication skills to explain functionality, workflows, and handhold clients on usage
• Ability to troubleshoot real-world scenarios with calm and clarity
• Ownership of documentation, feedback collection, and internal handovers

Bonus Points

• Experience working in B2B/SaaS implementation or pre-sales
• Familiarity with tools like Postman, Jira, CRM, Notion, Excel, and logs
• Ability to conduct client training, shadow sessions, and solution walkthroughs
• Prior experience working directly with support or engineering team