Implementation Engineer

• As an Implementation Engineer at Adyen, you will partner with fast-growing and enterprise businesses to design, integrate, and scale how they use Adyen’s payment platform
• This role sits at the center of complex technical delivery and pre-sales collaboration, where you help merchants make architectural decisions that directly impact performance, scalability, and global expansion
• You’ll work on complex integration challenges where design decisions shape how global merchants operate at scale
• This position is based in Toronto, and the ideal candidate is both consultative and technical
• We are looking for technical consultants with strong experience in APIs, integrations, and technical delivery
• You will act as the primary technical partner for merchants, owning projects from solution design through to successful launch
• Deliver end-to-end implementation projects from solution design through to go-live
• Design and help merchants build high-performance, API-based integrations for complex systems
• Partner closely with Sales during pre-sales to shape solutions, assess feasibility, and support technical discussions with prospective merchants
• Act as the primary technical partner for merchants, guiding architecture and integration decisions
• Build alignment across Product, Engineering, Sales, and Project Management to drive the best outcomes for merchants
• Guide merchants through technical design decisions, testing, and production readiness
• Improve delivery quality by sharing best practices and helping elevate team knowledge
• Support a culture of growth by sharing knowledge and helping others unblock and succeed
• Act as the voice of the merchant internally, translating customer needs and pain points into actionable insights for Product and Engineering
• Advocate for improvements in Adyen’s products and integration experience based on recurring merchant challenges and feedback

Benefits

• Global exchange program
• Weekly happy hour
• Delicious healthy lunches
• Phantom share package
• Yearly trip to Amsterdam
• Paid holidays
• Work from home opportunities- Proactive builder who takes initiative to see projects through to completion
• You proactively share best practices to help the team grow and to ensure merchants deliver high-quality, reliable integrations
• Solid communicator who can lead technical discussions and build credibility with both technical and business stakeholders
• 5+ years of experience in technical consulting, integrations, or software engineering
• Deep understanding of APIs and experience working across frontend and backend systems
• Pragmatic approach focused on working, scalable solutions
• Comfortable making decisions in ambiguous environments
• Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!