Implementation Lead

The Lead - Enterprise Business Solutions (EBS) will effectively cross-collaborate with multiple stakeholders to define the current and future state of business process, identifying the business requirements, suggesting and defining deliverables and driving towards identified solution implementation.

Responsibilities

• Identify, understand and document business requirements (BRD) by understanding the business process and will understand as-is processes and define to-be processes.

• Finalize the kickoff, implementation approach and handle the complete lifecycle with little or no guidance and work with technical/product teams wherever needed.

• Zoho/cloud based business application implementation experience in a large enterprise will be preferred.

• Travel to client locations as required.

Requirements

• Bachelor’s degree in IT, Business or a related field of studies

• Minimum 2 years of relevant experience in application development.

• Business-level proficiency in English and at least one local language.

• Working experience in any software/cloud based application services provider.

• Sound understanding of APIs, integrations, data migration and technical architecture.

• Project management skills and experience in IT system implementations within a fast-pased environment.

• Exceptional communication, problem solving and cross-group collaboration skills.

• Ability to recognize and resolve stakeholder conflict.