Implementation Manager

Become one of Australia's best ConTech Implementation Managers.

Watch this! Our VP, Customer Success explains why we're hiring for this role now.

https://www.loom.com/share/abba67943785476a9dfb2e8694a17cf9

Success in this role

Construction is changing.

The industry's largest builders are ditching spreadsheets and legacy systems for modern technology. Every ProcurePro implementation catches risk early and protects profit margins.

We need an Implementation Manager who wants to become one of Australia's best. You’ll work with project teams to implement ProcurePro across some of the country's best construction organisations.

Within 6 months, you'll be trusted to lead implementations independently, from discovery through activation, and become a recognised technical leader within the Professional Services team.

What you'll own

You'll be accountable for delivering successful implementations across your portfolio. You'll:

• Own implementations end-to-end

  Lead implementation projects from kickoff through activation.

• Run workshops and training

  Facilitate discovery and training sessions with…pretty much everyone. From cadets through to CEOs.

• Transform chaos into order

  Turn a customer's messy documents, systems and processes into a centralised, connected, & controlled procurement solution.

• Improve how the whole team implements

  Contribute to how the department runs by contributing to existing processes, templates, and tools.

• Own the handover, not just the launch

  Partner proactively with Customer Success so every handover includes full context and customers’ transitions between lifecycle phases are seamless.

You're ideal for the role if you have...

• Implementation/CS/Project Management Experience

  3+ years experience in a comparable Implementation or Project Management role.

• Excellent stakeholder management, including at the executive level (essential)

  You build enough trust with stakeholders that they take your recommendation over their own instinct.

• Comfort challenging customers (essential)

  You push back on your customers so deftly that they don’t even realise you’re contradicting them.

• A genuine love of process (essential)

  You think more people should care about your spreadsheets because they are works of art. Every project has a checklist, and you love nothing more than methodically working a to-do list through to completion.

• High ownership and exceptional organisation (essential)

  Nobody chases you. You received a “just checking in on the below” email from a stakeholder once, and it haunted you for days.

• Strong written and verbal communication (essential)

  You can turn a phrase like you’re the next Hemingway. You know which stakeholders love a detailed recap and which prefer a quick dot point summary, and you can deploy both with ease.

• SaaS implementation experience is a strong plus, not essential.
• Construction, Tier 1 builder, or construction technology experience is a strong plus, not essential.

About ProcurePro

• Mission

  To save 1 BILLION construction admin hours.

• What we do

  Our market leading technology helps major builders contract with their supply chain by consolidating fragmented and manual procurement processes into a single platform (currently solved by Word, Excel & email).

• In The News: Funding → recently raised $15M in 2026, valuing us over $100M (Airtree, QIC, Glitch): https://bit.ly/4tnxuJh
• 2024 & 2025 LinkedIn Top Startups - https://tinyurl.com/y5eeucww
• On Unicorn watch list of QLDs startups - https://shorturl.at/53yWH
• Deloitte’s Tech Fast 50 in 2025, 2024, 2023 - https://tinyurl.com/4p7t72bn

Values we live by

1. Better people build better companies
2. Whole arse it, with ruthless pragmatism
3. Help the customer win

(We’ll tell you more about these as discussions progress)

Our culture

• Remote First

  work from anywhere in Australia - we were remote-first before Covid, have established processes around collaboration/culture to ensure inclusiveness & engagement.

• Socials

  We have regular in person and online social events & hold annual off-sites (in person).

• Team First

  we’re close knit, highly collaborative, actively help each other succeed (knowledge sharing, training) to develop our teams’ capabilities

• High Expectations

  we’re self motivated, embrace velocity as our greatest advantage, take pride in what we do and push to reach our potential.

• Radical Transparency

  we believe in flat structures & sharing knowledge, everyone is privy to what happens day-to-day and nothing is hidden (i.e. company strategy, finances & all).

• 25 days of Annual Leave

  An extra 5 days of annual leave every year

• Extra Leave Days

  A day off for your Birthday and an extra day off before Christmas

Compensation

• $85k - $130k + Super (salary based on experience)
• Computer equipment allowance to ensure you have everything you need to be successful working remotely

How to apply

1. Hit Apply and fill out the form with your information, CV and answer to the question "Why do you want to work for ProcurePro?”

What happens next

• Shortlisted applicants will have an introductory call [~20 mins]
• Successful applicants will have a longer call to get into the details of your experience and nature of the role [~1 hour]
• You’ll receive a short assessment to complete [~ 2 hours]
• Assessment presentation and discussion call [~1.5 hour]
• If successful, we will check references & make you an offer!

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** Take note**

• All our interviews are recorded and shared internally with the VP, Customer Success and hiring manager. We do this so that our team can make better decisions.
• Applications are reviewed on a rolling basis, so speed is key. The sooner you apply, the better!
• If you love the sound of working for us and the role described, but the title/salary doesn’t align with your experience, please don’t let that stop you from applying. We celebrate diversity, and we want people of all genders, races, ages, backgrounds, beliefs, and life experiences to join our team.
• We complete police checks or equivalent checks once you join, as part of our SOC2 compliance requirements.
• You must be based in Australia & have full working rights. Otherwise, we cannot proceed with your application. We cannot offer sponsorship.