Implementation Specialist

Role & responsibilities

• Execute the end-to-end implementation of software, hardware, or system solutions.
• Configure systems and integrate them with existing infrastructure.
• Identify and resolve technical issues during implementation to ensure seamless delivery.
• Collaborate with technical teams to escalate and resolve complex challenges.
• Work closely with clients and internal stakeholders to gather requirements and tailor solutions accordingly.
• Provide training and technical support to end users post-implementation.
• Create and maintain detailed documentation for implemented solutions, including configurations, workflows, and user manuals.
• Ensure all processes are accurately recorded for future reference.
• Evaluate the performance of deployed systems and ensure they meet operation

We are seeking a skilled Implementation Specialist with 3+ years of experience to execute and support the implementation of technical solutions. The ideal candidate will have a strong technical background, sharp problem-solving skills, and the ability to work collaboratively with cross-functional teams.

This role requires a hands-on approach to deploying, configuring, and troubleshooting solutions to meet client and organisational needs.

Note: Minimum 12 years of hands-on experience using AI-assisted software engineering tools such as ChatGPT, Codex, Claude, GitHub Copilot, Amazon Q, Cursor, or equivalent LLM-based development assistants.

• Demonstrated ability to leverage AI tools throughout the Software Development Life Cycle (SDLC).
• Experience writing effective prompts and iteratively refining AI-generated outputs.
• Strong understanding of validating, reviewing, and securing AI-generated code before production use.
• Familiarity with enterprise AI usage policies, security, and confidentiality best practices. al requirements.

Conduct regular health checks and updates to maintain system integrity

Preferred candidate profile