Implementation Specialist

Are you a tech-savvy problem solver who thrives on delivering results and making an impact in the healthcare space?

We're looking for Implementation Specialists who bring deep technical know-how and a strong functional understanding of HIS/HMS/RCM systems to lead implementations for top-tier clinics across Saudi Arabia.
Join our dynamic, fast-growing team and take full ownership of end-to-end deliveryfrom discovery to go-live and beyond. You'll work with a passionate crew, cutting-edge technologies, and some of the most respected healthcare providers in the region.

Key Responsibilities

• Own the Implementation Journey: Lead projects from kickoff to go-live, including requirements gathering, solution design, UAT, training, and handover.
• Lead with Vision: Manage and mentor a team of Implementation Engineers to ensure on-time, quality-driven project delivery.
• Be the Face of the Product: Build strong client relationships across all levelsfrom clinical staff to C-suite executives.
• Solution Design & Demos: Conduct engaging demos, gather client-specific scenarios, and craft tailored solutions.
• Project Planning & Documentation: Maintain detailed timelines, document functional specs, user guides, and training materials.
• Roll Up Your Sleeves: Get hands-on with SQL queries, system configurations, and technical troubleshooting when needed.
• Train & Empower Users: Deliver key user training sessions and ensure milestone sign-offs as per the project roadmap.

Requirements

• 3-10 years of experience in product implementation, technical consulting, or functional consultingpreferably in HIS/HMS/RCM systems.
• 1+ year of hands-on implementation experience for healthcare clinics/hospitals in Saudi Arabia.
• A strong grasp of hospital operations OPD, IPD, Lab, Pharmacy, Radiology, Insurance, Inventory, Finance, HR, and more.
• Strong technical skills in - SQL & database querying, Linux systems (preferred), Application configuration & system setup
• Excellent communication and client-facing skills (written & verbal in English)
• A passion for working in high-growth environments and the flexibility to travel to Saudi Arabia at short notice (5080% travel).
• A positive attitude, fast learning mindset, and genuine love for healthcare technology!