Implementation Supervisor

The Implementation Supervisor II supports mid to large-scale projects for Helix Migration , consisting of single/multi-site implementations with multiple products and services.

This position analyzes customer solutions/migrations and actively participates in successful solution migrations while meeting the needs of customers and the company.

The position is involved in implementation model development for each project, including:

• Deployment and plan definition
• Scheduling of implementation phases
• Communication
• User acceptance training
• Project management
• Reporting

The Migration PM Supervisor manages cross-functional implementation teams and provides ongoing analysis of:

• Implementation projects
• Plans
• Templates
• Outcomes
• Lessons learned
• Post-implementation audits
• Client communications
• Weekly reporting

The Implementation Supervisor II will need to travel to domestic locations to support account migrations. Travel may extend beyond domestic locations and will be assessed on an individual basis.

Other Duties

1. Hold meetings to review project status and follow up on action items.
2. Work with the Program Manager.
3. Attend daily status meetings using Zoom.
4. Use project management tools to track project success.

Minimum Requirements

• Proficient in project management practices.
• Experience managing multiple projects/workstreams at once.