Implementation Support Engineer

• Interact with clients, partners, and software developers to provide advice and assistance and achieve customer satisfaction.
• Identify, analyze, and document product bugs and fixes relating to reporting, databases, application servers, and new technologies for product management and engineering teams
• Complete or assist with customer product installs as needed
• Meet personal Productivity, Efficiency, and Quality metrics
• Prioritize and resolve issues of the highest technical and business severity
• Handle customer concerns and provide appropriate solutions and alternatives within time limits; follow up to ensure resolution including identifying workarounds and communicating those to customers
• Keep accurate records of customer interactions by documenting them.

Qualifications Needed:

• Any Degree with Computer Knowledge.
• Core Knowledge on Sql Server & Visual Studio 2022 is an added advantage.
• Ability to work at client locations is an added advantage.
• Immediate Joiners are Preferred.
• Good Communication skills is an added advantage.

Other Details:

• for any queries in regard to this job posting WhatsApp on 94929 70771 or email to [email protected]
• Interview will be held telephonic.
• Freshers can also apply.