Implementer (Accounting Software)

About the role

Implementer (Accounting Software) providing support to end users on enquiries via phone, email, and remote assistance. The role involves both on-site and off-site software technical assistance, troubleshooting and resolving issues, performing data migration works, and conducting product training to end users.

Responsibilities

Provide support to end users on enquiries to Accounting Software via phone/email/remote assistance

Provide both on-site/off-site software technical assistance, troubleshoot and resolve issues

Perform data migration works

Conduct product (Accounting Software) training to end users

Involve in ad-hoc projects, pre-implementation discussions

Resolve customer technical issues in a timely & professional manner

Requirements

Possess at least a Diploma or relevant qualifications equivalent to the field

Minimum 3 years or above in the related field

Strong communication and interpersonal skills

Self-motivated and results driven

Focused and goal-oriented

Proactive team player with the ability to work independently

Ability to work under pressure in a fast-paced working environment

Responsible work attitude with a positive and cheerful personality

We help to make managing businesses easy by providing an All-in-one solution to manage human resource matters, and also, accounting works.

Our Human Resource Management System(HRMS) provides a complete solution which includes real time facial recognition authentication, Cloud Mobile Attendance App, Time Attendance, Payroll, Leaves, Claims, Project Costing and Appraisal Software.

This goes hand in hand with our Accounting Software which manages another side of the business. You are able to manage accounting work like tracking, creating and sending bills, analysing profits, retrieving reports etc anywhere and anytime.