implementer Intern

Job Description: Implementation InternAbout the Role

We are looking for a tech-savvy, structured, and client-facing Implementation Intern to join our team. In this role, you will work closely with our Implementation and Customer Success teams to help onboard new clients, configure software solutions, migrate data, and ensure a seamless rollout of our products. This is an excellent opportunity for someone looking to build a career in technical consulting, SaaS implementation, customer success, or project management.

Key Responsibilities1. Client Onboarding & Setup

• Assist in setting up and configuring software accounts, environments, and user profiles according to client specifications.
• Help coordinate onboarding schedules, kickoff meetings, and training sessions for new clients.
• Guide clients through initial system walkthroughs and answer basic configuration queries.

2. Data Migration & Testing

• Assist in formatting, cleaning, and uploading client data (CSV, Excel, or database entries) into the platform.
• Conduct basic User Acceptance Testing (UAT) and system checks to ensure all workflows and integrations function correctly before go-live.
• Document configuration steps, technical workflows, and client-specific requirements.

3. Cross-Functional Coordination & Support

• Work closely with Product, Support, and Sales teams to relay client feedback, feature requests, or technical roadblocks.
• Track implementation milestones, pending deliverables, and action items using project management tools.
• Assist in troubleshooting initial setup errors or escalation tickets during the deployment phase.

Key Requirements & Qualifications

• Education: Currently pursuing or a recent graduate in Bachelor’s/Master’s in Computer Science, Information Technology, Business Administration, Engineering, or a related field.
• Skills & Technical Knowledge:
• Basic understanding of software architectures, cloud tools, SaaS products, or APIs.
• Proficiency in MS Office Suite / Google Workspace (advanced Excel/Google Sheets skills are a big plus).
• Familiarity with project management tools (e.g., Jira, Trello, Asana, Notion) or CRM platforms.
• Soft Skills:
• Strong problem-solving mindset with a sharp eye for detail.
• Excellent verbal and written communication skills for effective client interaction.
• Ability to manage multiple tasks, stay organized, and meet deployment deadlines in a fast-paced environment.

What You Will Learn / Benefits

• Real-World Experience: Hands-on exposure to end-to-end B2B client implementation and enterprise software deployment.
• Mentorship: Direct guidance from seasoned implementation and customer success specialists.
• Career Growth: Potential for a full-time role or extended internship based on performance.

Pay: ₹5,000.00 - ₹8,000.00 per month

Work Location: In person