Import Analyst

Essential Job Functions:

• Interface with applicable internal (company) and external (client) departments to gather information and provide input on all matters affecting the measurement of operations performance;
• Evaluates and identify potential opportunities for improvements, including analyzing client satisfaction, and ensure excellent service;
• Maintain a very clear and accurate communication with Clients, Vendors and Origin Stations;
• Follow up own daily performance reports to accomplish the goals;
• Feed the system properly in order to keep Import-related KPIs up to date and well organized;
• Provide quotes/costs when required.

Other Skills/Abilities:

• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
• Must have strong verbal and written communication skills;
• Knowledgeable of international operations and freight/logistics optimization;
• Excellent planning, time management, collaboration, decision making, organization, and presentation;
• Ability to develop and document processes and procedures;
• Strong team player, able to collaborate with stakeholders, engage senior management, and handle conflicts professionally and flexibly.
• Strong knowledge of Microsoft office pack (Outlook, Excell, Word).

Education and Experience:

• Bachelors Degree in International Business/Logistic or related field;
• Minimum 2 years related experience.