PENTAGON FREIGHT SERVICES
Import Coordinator
2 months ago
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Important information
Contract type:
Permanent
Location:
Kewdale WA 6105, Australia
Work mode:
Onsite
Published on:
1 September 2026
What they need
For 50 years, Pentagon Freight Services has worked alongside the critical industries we serve by providing best-in-class freight forwarding and logistics. Our aim is simple – we want to deliver certainty for a world that never stops.
We currently have a vacancy for an experienced Import Coordinator within our Perth Team. This position will be responsible for coordinating the Import function from receipt of an order through to delivery with a focus on Air and Domestic, FCL, LCL and Breakbulk shipments.
The fundamental responsibilities of this role include:
- Liaising with customers and overseas offices to coordinate import enquiries and shipments
- Registering import shipments in Cargowise (CW1) and coordinating import clearance formalities with PFS Customs Brokers
- Coordinating AQIS inspections and formalities
- Proactively monitoring progress of customs and quarantine clearance via ICS and communicating the outcome to the customer
- Coordinating deliveries of customs released freight to destination and de-hire containers to empty depots
- Preparing & issuing RFQ’s to internal & external customers
- Completing billing process; timely and accurately coding of supplier’s invoices and preparing files for handover to PFS Accounts as per contracted rate agreements
- Delivering a high level of customer service
- Participating in general office tasks as required
The successful candidate will have:
- Minimum 2 – 3 years’ experience in a similar position
- Knowledge of customs and freight forwarding terminology
- Current exposure to & use of CW1
- Strong problem-solving skills
- High level customer service skills
- High attention to detail and strong planning and organisation skills
- Ability to prioritise tasks effectively in a busy work environment
- Excellent communication skills both verbal and written
- Ability to work autonomously and within a team environment
- Excellent working knowledge of Customs ICS and Cargowise (CW1) computer systems
- Current unrestricted drivers licence
Shortlisted candidates will be required to undergo a Criminal History check.
To find out more about Pentagon Freight Services please visit our website at www.pentagonfreight.com
Please contact Angela Keswick, HR Manager on [08 9353 3999](tel:08 9353 3999), for more information or click the ‘Apply’ button below
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