Import Coordinator

WThe Import Coordinator is responsible for coordinating and monitoring import shipments from origin through final delivery, ensuring timely execution, accurate documentation, regulatory compliance, and effective communication with customers, carriers, customs brokers, and other logistics partners.

The ideal candidate will have previous experience in freight forwarding and import operations, with particular experience supporting the pharmaceutical or life sciences industry, where accuracy, compliance, documentation, and time-sensitive handling are critical.

RESPONSIBILITIES

• Communicate continuously with Carriers, Customs, Agents, Clients and all involved parties to ensure optimum cargo processing and release with established due dates to avoid demurrage/detention charges.
• Perform shipment tracking and tracing and anticipate/communicate potential delays or issues that may affect service levels.
• Read all e-mails in the morning to clarify any doubts or difficulties with the entire Import team..
• Print all Invoices payable received: Broker, Agent, Carrier and other.
• Oversee and prepare all import documentation including MBL/HBL, 10+2, Commercial Invoices, Packing Lists, PR Treasury Department (Hacienda) and others in compliance with regulatory requirements.
• Arrival Notice, Consignee Pre-Alert, Pick-Up order and Delivery order to be filled and printed.
• All received e-mails need to be answered the same day
• 10+2, Commercial Invoices,Packing Lists, Hacienda, ISF, AMS and others in compliance with regulatory requirements.

QUALIFICATIONS

• Associate’s or Bachelor’s degree in Business Administration, Logistics, Supply Chain Management, International Business, or a related field preferred.
• Minimum 2–3 years of experience in import operations, freight forwarding, logistics, or transportation preferred.
• Previous experience handling pharmaceutical, healthcare, medical device, or life sciences shipments strongly preferred.
• Knowledge of air and ocean import processes.
• Familiarity with customs clearance procedures and import documentation.
• Experience working with time-sensitive and/or temperature-controlled shipments is highly desirable.
• Knowledge of Good Distribution Practices (GDP) and pharmaceutical logistics requirements is a plus.
• Strong computer skills, including Microsoft Office applications and logistics/transportation management systems.
• Bilingual in English and Spanish, with strong verbal and written communication skills.

Pay: $13.00 - $15.00 per hour

Expected hours: 40.0 per week

Benefits:

• Health insurance
• Paid time off

Work Location: In person