Import Operator

At George Baker Shipping, we specialise in comprehensive transport services tailored to meet your specific needs. As a leading logistics company, our dedicated team of freight brokers expertly manages shipping and freight operations, ensuring efficient, reliable, and timely delivery.

We are looking for a reliable and organised Import Operator to join our team in our Felixstowe location. This is an excellent opportunity for someone looking to start and develop a career within customs.

The successful applicant will assist with the preparation and processing of customs declarations, liaise with customers and suppliers, and ensure shipments are cleared accurately and efficiently.

Key Responsibilities

• Preparing and processing customs clearance documentation
• Assisting with import customs declarations
• Checking invoices, packing lists and other relevant shipping documents
• Entering and maintaining accurate information on internal systems
• Liaising with customers, hauliers, freight forwarders and other relevant parties
• Monitoring shipments and providing updates where required
• Ensuring customs procedures and company processes are followed
• Responding to queries by email and telephone in a professional manner
• Maintaining accurate records and filing documentation
• Working closely with colleagues to ensure shipments are processed efficiently
• Keeping up to date with relevant customs procedures and requirements, with training and guidance provided

Skills and Experience:

• Previous experience in customs clearance or freight forwarding would be an advantage, but is not essential (training and support will be provided)
• Previous experience in an office or administration environment would be advantageous
• Proven experience using Microsoft Office, particularly Outlook and Excel
• Organised and able to work accurately
• Able to communicate effectively by telephone and email
• Able to manage their workload and meet deadlines
• Detail-oriented
• Reliable, professional and willing to learn
• A good team player with a positive attitude

Benefits: Joining our team means you'll not only enjoy a competitive salary and annual reviews, but also some pretty awesome perks:

• Competitive Salary: We value your skills and commitment
• Discretionary Bonus: Because your hard work deserves to be rewarded
• Pension Scheme: We've got your future covered
• Annual Salary Review: Your growth matters to us
• Free Eye Test and up to £69 Vouchers towards Glasses: Taking care of your vision
• Interest-Free Company Loan: We're here to support you
• Free On-Site Parking: Convenient and hassle-free
• Referral Bonus £750: Spread the word and earn some extra cash
• Optima Health - Employee Assistance Programme: Because your well-being matters
• Flu Jabs Annually: Stay healthy, on us
• Group Life Policy: We've got you covered
• Electric Vehicle Charging Points at Work: Embrace sustainable transport
• Flexible Career Pathway: Grow with us!
• Supply Chain Academy: We create, deliver and manage learning that strengthens our organisation and the wider supply chain
• Enhanced Holiday Scheme: we believe loyalty should be rewarded
• Apprenticeships: Earn while you learn we offer apprenticeships that build talent in vital areas like technology, people, finance, operations and much more
• Private Health Care: We are committed to your wellbeing