Import Specialist III

Job Duties and Responsibilities

Relationships & Collaboration:

• Build strong relationships with freight forwarders, brokers, and external companies.

• Work with supply chain and procurement teams to streamline import operations.

• Act as a liaison between customs authorities and the organization.

• Provide import guidance and training to internal teams.

Compliance & Documentation:

• Ensure import compliance with all regulations and efficient delivery of goods.

• Review and process import documentation, resolving any errors or compliance issues.

• Classify and valuate imported goods according to US Harmonized Tariff Schedule and company standards.

• Determine tariffs, duties, taxes, and other regulatory requirements.

• Identify and ensure compliance with Partner Government Agencies regulations.

• Maintain a detailed database of import materials and transactions.

• Create and manage written procedures for each account, including classifications, fees, and processes.

• Stay up-to-date on U.S. Customs regulations and trade publications.

• Knowledge of ECCN and USML classification process

Problem Solving & Process Improvement:

• Resolve import issues (delays, documentation errors, non-compliance) and communicate with supervisors.

• Monitor trade agreements, tariffs, and regulatory changes for potential impact.

• Analyze import data to identify inefficiencies and improve processes.

• Assess and mitigate import-related risks (legal, financial, compliance).

• Conduct shipment inspections and audits to ensure quality and adherence to terms.

Minimum Qualifications Including Education and Experience in Related Fields:

• Undergraduate degree and 3-5 years of related experience and training, or equivalent combination of education and experience

• Intermediate to Advanced skills in Microsoft applications and SAP (or similar planning and scheduling modules)

• EAR and ITAR knowledge to process licenses with the respective government agencies

• Experience with the ACE (Automated Commercial Environment) Portal

• Must be able to work in a fast paced, diverse team environment

• Good communication and organization skills and a strong attention to detail are required

• In-depth knowledge of supply chain management systems and procedures

• Excellent telephone mannerism with outstanding customer service skills

• Adaptable, flexible and has the ability to adjust plans depending on urgency of tasks

• Possess strong planning, analytical, and negotiation skills

Additional Preferred Qualifications Including Certificates, Training, Licenses, and Experience:

• NCBFAA-National Customs Broker Association of America - Certified Customs Specialist

• Previous experience working in the Machine Tool Industry

• Working knowledge SAP

• Denied party list screening

• Supervisory and Leadership experience

• Additional languages (German and or Spanish)

Other (Supervisory Responsibilities, Physical Demands, Travel):

• Occasional local and overnight domestic and international air travel required

• Occasional lifting of up to 20 lbs with or without the assistance of crane operation

• Ability to reach in all directions, bend, twist, stoop, sit, kneel, crawl, push and pull

Competencies:

• Time Management

• Thoroughness

• Communication Proficiency

• Teamwork Orientation

• Ethical Conduct

• Compliance Focus