Import Staff

About us

PT AWOT Global Logistics Indonesia is a leading freight and cargo forwarding company specialising in international logistics solutions. We are committed to providing reliable, efficient, and customer-focused services across the Manufacturing, Transport & Logistics sector. With a strong presence in key regions, we pride ourselves on our expertise in managing complex import and export operations, ensuring seamless movement of goods across borders and delivering exceptional value to our clients.

About the role

We are seeking an Import Staff to join our operations team in Semarang, Central Java. This is a full-time position that plays a vital role in managing incoming shipments and ensuring smooth customs clearance and documentation processes. As Import Staff, you will be instrumental in maintaining the efficiency and accuracy of our import operations, directly contributing to the success of PT AWOT Global Logistics Indonesia's service delivery and customer satisfaction objectives.

What you'll be doing

• Processing import documentation including bills of lading, commercial invoices, packing lists, and certificates of origin
• Liaising with customs authorities, shipping lines, and freight agents to facilitate smooth cargo clearance
• Coordinating with warehouse and delivery teams to schedule cargo receipt and handling
• Maintaining accurate records of all import transactions and shipment status updates
• Preparing and submitting customs declarations and import permits in compliance with regulations
• Monitoring shipment progress and providing regular updates to clients and internal stakeholders
• Resolving discrepancies and issues relating to import shipments, documentation, or customs processes
• Verifying cargo details, quantities, and conditions upon receipt
• Managing and organising import files and ensuring proper archival of documentation
• Supporting the import team in ad-hoc duties and contributing to continuous operational improvements

What we're looking for

• High school diploma or equivalent; further qualifications in logistics, freight forwarding, or customs operations are advantageous
• Proven experience working in freight forwarding, customs clearance, or import/export operations, preferably in Indonesia
• Strong knowledge of customs regulations, import procedures, and international trade documentation
• Proficiency in relevant logistics software and systems; experience with customs declaration systems is preferred
• Excellent organisational skills with the ability to manage multiple shipments and deadlines simultaneously
• Strong communication skills in both Indonesian and English, with the ability to liaise effectively with various stakeholders
• Attention to detail and accuracy in documentation and data entry
• Problem-solving abilities and the capacity to work independently as well as part of a team
• Familiarity with Semarang port operations and local customs procedures is a plus

What we offer

PT AWOT Global Logistics Indonesia is committed to supporting the professional development and wellbeing of our team members. We offer a competitive salary package commensurate with experience and qualifications. Our workplace culture emphasises teamwork, continuous learning, and career progression. We provide opportunities for skill development and advancement within our growing logistics operations. We are an equal opportunities employer and welcome applications from all qualified candidates. If you require any adjustments or support during the recruitment process, we encourage you to get in touch.

Apply now

If you are interested in this opportunity and meet the requirements outlined above, we would like to hear from you. Please submit your CV and a cover letter detailing your relevant experience in import operations and freight forwarding to our recruitment team. We look forward to welcoming you to PT AWOT Global Logistics Indonesia.