Import Staff

Key Duties & Responsibilities

Documentation Management

• Prepare, check, and process all import documents: commercial invoices, packing lists, bills of lading/air waybills, contracts, certificates of origin, permits, licenses, and customs declarations.
• Ensure all documents are accurate, complete, consistent, and meet legal and customs requirements; maintain proper filing and record-keeping for at least the required period.
• Verify HS codes, tariff classifications, product descriptions, and values to avoid errors or penalties.

Shipment Coordination

• Coordinate with overseas suppliers, freight forwarders, shipping lines, airlines, and transport providers to arrange pickup, shipping, and delivery.
• Track shipment status from origin to arrival, monitor transit time, and update internal teams (procurement, warehouse, finance) on progress.
• Arrange insurance coverage and handle loss/damage claims if needed.
• Manage different modes: sea freight (FCL/LCL), air freight, road/rail, and handle cross-border movements.

Customs & Compliance

• Ensure full compliance with local laws, international trade rules, Incoterms, and government regulations.
• Work with customs brokers to complete clearance, pay duties/taxes, and resolve queries, inspections, or holds.
• Stay updated on changes in import regulations, tariffs, restrictions, or trade policies.
• Ensure imported goods meet safety, quality, and regulatory standards; handle special permits for restricted/regulated items.

Administrative & Support Tasks

• Reconcile shipping costs, invoices, and duty payments; assist finance with payment processing and cost verification.
• Resolve discrepancies: quantity, quality, documentation errors, delivery delays, or damage issues.
• Generate regular reports: shipment status, cost summary, compliance status, and import activity records.
• Support procurement and warehouse teams on stock arrival, lead times, and inventory planning.
• Help improve import procedures, reduce costs, and shorten lead times.

Qualifications & RequirementsEducation

• High school diploma or bachelor’s degree in Logistics, Supply Chain, Business, International Trade, or related field preferred.

Knowledge

• Understanding of import/export procedures, customs rules, Incoterms, and international trade practices.
• Familiar with common import documents and customs systems/platforms.
• Basic knowledge of tariffs, taxes, and trade compliance.

Skills

• Strong attention to detail and accuracy; organized and methodical work style.
• Good communication and coordination skills (internal + external parties).
• Problem-solving and ability to handle pressure and urgent situations.
• Computer literate: MS Office, Excel, logistics software, or ERP systems.
• English proficiency (written & spoken) for international communication.

Experience

• 0–2 years: entry-level / assistant roles
• 2+ years: officer / specialist level
• Experience in freight forwarding, logistics, or trading company is an advantage.

Pay: Php22,000.00 - Php25,000.00 per month

Benefits:

• Company events
• Life insurance

Work Location: In person