Importation Supervisor

Supervise the end-to-end importation process from purchase order issuance until cargo delivery to the warehouse.

Monitor shipment schedules and ensure timely processing of import documents.

Coordinate with suppliers, freight forwarders, customs brokers, shipping lines, and transport providers.

Ensure all import permits, clearances, and documentation are complete before shipment arrival.

Ensure compliance with Bureau of Customs and other applicable government regulations.

Review shipping documents and other regulatory documents.

Coordinate with customs brokers to facilitate smooth customs clearance.

Monitor regulatory changes and implement necessary process improvements.

Supervise and provide guidance to Import Assistants.

Monitor daily workload and ensure timely completion of assigned tasks.

Conduct performance coaching and recommend process improvements.

Work closely with Procurement, Finance, Warehouse, Logistics, Sales, and suppliers to ensure smooth operations.

Prepare importation status reports, KPI reports, shipment trackers, and management updates.

Escalate shipment issues and recommend corrective actions.

Identify operational risks and recommend preventive measures.