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IMT Clinical Support Representative

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Hybrid

IMT Clinical Support Representative

Upstate Medical University

IMT Clinical Support Representative

4 months ago

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Important information


Contract type:

Permanent

Work mode:

Hybrid

Published on:

7 August 2026

What they need


Job Summary The IMT Clinical Support Representative provides first line support to hospital staff including nurses and providers through rounds, pages, support tickets, and phone calls, and ultimately serve as a liaison between end users and IMT. Issues are documented and escalated to IMT teams as appropriate following established support pathways. An IMT Support Representative also maintains a basic knowledge of IMT systems and operational workflows, and provides end user training as assigned.

Minimum Qualifications Associate's Degree in a healthcare related field and a minimum of 2 years relevant healthcare related experience, or an equivalent combination of education and experience required. Excellent computer, written/oral communication, interpersonal, and time management skills also required.

Work Days Rotating shifts and on-call and weekends/holidays

Message To Applicants Recruitment Office: Human Resources

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