In Home Service Tech

In-Home Service Technician (Furniture Repair)
RC Willey is looking for a skilled In-Home Service Technician to join our team. In this role, you’ll be responsible for repairing and replacing damaged merchandise, including wood, upholstery, leather, appliances, and accessories. You will perform in-home repairs, such as tailoring, steaming, spot cleaning, wood touch-ups, and mattress inspections. You will also handle complex mechanism repairs and administer treatment for stainless steel appliances. Some long-distance travel, including overnight stays, will be required. We’re looking for a detail-oriented professional who is dedicated to delivering top-quality service.

Schedule: Tuesday-Saturday, (Sunday and Monday off)
Compensation: Piece Pay with average annual earnings of $50,000 -$80,000 depending on service completions ($24.00 per hour during training period)

Ready to Join the Team?
RC Willey offers comprehensive, and exceptional benefits designed to keep you and your family healthy, including:
Paid Time Off – Start accruing from day one
Medical, Dental & Vision Insurance
7 Paid Holidays – Plus, we’re closed every Sunday
Generous Employee Discounts on merchandise
Paid Parental Leave to support your growing family
Associate Referral Program
Life Insurance
401(k) with Company Match to build your financial future
Wellness Incentives
Annual Profit-Sharing Incentive
Career Growth Opportunities
Tuition Reimbursement for continued learning
A Fun and Supportive Work Environment – Be part of a team that values collaboration, recognition, and a great workplace culture
And more!
Key Responsibilities
Replace, fix and repair parts for customers pertaining to damaged merchandise including wood, upholstery, leather, appliances and accessories
Perform in home repairs including tailoring, steaming and spot cleaning, wood touch up and mattress inspection
Replace and repair complex mechanisms for various items
Administer and treat stainless steel appliances using Pro Shine
Some long-distance travel required including overnight stays
All other duties as assigned
Skills and Qualifications
Must be at least 21 years old with a valid Nevada driver license and a good driving history
Must exhibit excellent interpersonal and communication skills in all situations
Must be able to perform well under stress and have good problem-solving skills
Must demonstrate effective written and verbal communication skills
Must be able to listen actively and work well with customers
Must possess leadership qualities, good organizational skills, and demonstrate dependability
Must be self-motivated and able to work without supervision
Prior experience in repair and an aptitude to make merchandise as good as new
Ability to lift up to 100 lbs., handle and move awkward merchandise as well as work in tight areas
Must have a good understanding of RC Willey computer systems and basic computer skills

To help keep our associates and customers safe, we perform a criminal background check and a pre-employment drug screen.