In-Office Work Order Coordinator

Benefits:

• 401(k)
• Health insurance
• Opportunity for advancement
• Paid time off

In-Office Work Order Coordinator

Red Facility Solutions is seeking an organized, dependable, and highly motivated Work Order Coordinator to join our team. This is a full-time, in-office position in Sunrise, Florida.

The Work Order Coordinator will manage service requests from assignment through completion, coordinate with field technicians, communicate with clients, and ensure all work orders are handled accurately and on time.

Responsibilities:

Receive, review, and dispatch incoming work orders

Schedule and coordinate field technicians
Communicate with clients regarding scheduling, job status, and completion
Monitor open work orders and follow up to prevent delays
Review technician notes, photos, and completion documentation
Prepare estimates and request necessary approvals
Update work-order management platforms with accurate information
Escalate urgent service issues when necessary
Maintain organized records and provide general administrative support

Qualifications:

Strong organizational and multitasking skills

Professional written and verbal communication
Excellent attention to detail
Comfortable working in a fast-paced environment
Proficient with email, Microsoft Office, and web-based software
Able to prioritize urgent requests and meet deadlines
Facility maintenance, dispatching, customer service, or work-order coordination experience is preferred but not necessary.

We are looking for someone who takes ownership of their responsibilities, communicates clearly, and works well with both clients and field technicians.

To apply, please submit your résumé and a brief description of your experience.