in shop sales person

We are looking for a smart, presentable and customer-focused showroom professional to handle sales and customer service for our plywood, laminate, veneer, hardware and interior-building-material products.

The person will be responsible for walk-in customers, architects, interior designers, contractors, carpenters and dealers, from enquiry through order confirmation and coordination with dispatch.

Key Responsibilities

1. Showroom Sales

• Welcome and understand customer requirements.
• Explain product features, specifications, brands and applications.
• Prepare quotations and negotiate within approved pricing limits.
• Convert enquiries into orders.
• Follow up on pending quotations and prospective customers.
• Maintain strong relationships with repeat customers.

2. Product Knowledge
Should develop good working knowledge of:

• Plywood & blockboard
• Laminates
• Veneer
• MDF / HDF
• PVC boards and related products
• Door and architectural hardware
• Hinges, locks, handles and fittings
• Glass hardware
• Adhesives and accessories

3. Customer Relationship Management

• Handle architects, interior designers, contractors, builders and carpenters.
• Generate referrals and repeat business.
• Maintain customer database and follow-up records.
• Invite key customers to new product launches and promotions.

4. Order & Dispatch Coordination

• Enter confirmed orders accurately.
• Check stock availability.
• Coordinate with warehouse and dispatch teams.
• Ensure correct product, size, finish, quantity and price.
• Follow up on delivery commitments.

5. Sales Development

• Identify new business opportunities.
• Develop relationships with local contractors, carpenters and interior designers.
• Conduct regular follow-ups with inactive customers.
• Achieve monthly sales targets.

6. Showroom Management

• Maintain product displays and samples.
• Ensure showroom is clean, organized and professionally presented.
• Keep price lists and product catalogues updated.
• Ensure proper display of brands and promotional material.

Required Skills

• Excellent communication and interpersonal skills.
• Good Hindi and working English.
• Strong sales and negotiation ability.
• Basic computer knowledge.
• Experience with Tally/ERP/CRM will be an advantage.
• Ability to understand product specifications and measurements.
• Good follow-up discipline.
• Presentable and professional personality.

Preferred Candidate

Education: Graduate preferred
Experience: 2–5 years in plywood, laminates, hardware, sanitaryware, tiles, building materials, interiors or similar retail/showroom business.

Pay: ₹20,000.00 - ₹30,000.00 per month

Work Location: In person