In-Store Trainer

We are looking for an In-Store Trainer to support and improve sales performance across assigned retail stores. The role will focus on training, coaching, motivating, and supporting store teams to consistently deliver the required service standards and achieve sales targets.

Key Responsibilities:

• Lead onboarding, training, and launch activities for new retail stores.
• Train store managers and staff on product/service knowledge, sales techniques, and operational procedures.
• Conduct regular store visits and provide on-the-job coaching and feedback.
• Identify performance gaps and develop improvement plans.
• Conduct refresher training and support the onboarding of new store staff.
• Demonstrate effective selling techniques and objection handling.
• Support store teams during peak periods, campaigns, and sales activations.
• Build strong relationships with store managers and teams.
• Conduct regular performance reviews and follow up on agreed action plans.
• Execute sales campaigns, competitions, and in-store activations.
• Ensure proper product/service visibility and placement of promotional materials.
• Monitor store KPIs and sales performance, and provide recommendations for improvement.
• Prepare regular performance reports and share best practices with management.

Requirements:

• Experience in retail sales, training, field coaching, or trade marketing.
• Strong sales, coaching, communication, and interpersonal skills.
• Ability to motivate and influence store teams.
• Results-driven, proactive, and well-organized.
• Comfortable working in a field-based role and willing to travel frequently between stores.
• Good English communication skill is a must.

Work Location: Hybrid remote in Jakarta