Inbound Business Development Representative

Who you are

• Strong self-motivation and a quota-driven mindset - you want a career in sales!
• Strong verbal and written communication skills
• Highly organized, with the discipline to manage a high volume of inbound leads across multiple sources without letting anything slip
• Ability to learn new tools like Salesforce, Outreach, Zendesk and more!
• A collaborative, relationship-building style. Your success depends on strong day-to-day coordination with your account team
• Committed to meeting/exceeding goals
• Work during EST business hours
• A self-starter, quota-driven mindset: Even though this is a fully inbound motion, you bring hustle and accountability to a qualified-pipeline and revenue number every quarter
• Speed and follow-through: Inbound leads go cold fast. You act quickly on new leads and don't let anything sit unqualified
• Exceptional customer empathy: You genuinely want to understand why someone reached out — whether through a pricing question, an in-product request, or a support inquiry — and can quickly tell a real sales signal from routine noise
• Strong organization and attention to detail: You can track a high volume of leads across multiple inbound sources while keeping accurate records and ensuring nothing falls through the cracks
• A continuous improvement approach: You have a growth mindset, welcome coaching, and want to help refine the routing rules and qualification criteria as this program scales
• A Bachelor of Science degree or equivalent is a plus (e.g. within the fields of life science, including biology, biotechnology, biochemistry, etc.)
• Prior experience in Business Development, ideally within a SaaS or B2B environment
• Experience with CRM tools like Salesforce (or a similar platform)
• Strong working knowledge of ZoomInfo or similar tools for researching companies and finding the right contacts

What the job involves

• As an Inbound Business Development Representative, you'll own one of our highest-converting and fastest-growing sources of pipeline: inbound leads from marketing-qualified leads (MQLs), in-product hand-raisers, pricing inquiries, and other high-intent inbound channels
• You'll be the first point of contact for prospects who are already raising their hand - qualifying them for scientific and business fit and handing off sales-ready opportunities to our Account Executives
• You'll act as the connective tissue between Marketing and Sales: acting fast on high-intent signals, qualifying leads by phone and email, and building the habits, skills, and track record that set you up to grow into an Account Executive role over time. We'll give you the coaching, tooling, and focus to be successful and to build a career in sales at BioRender
• Own qualification and conversion of inbound leads from multiple sources (MQLs, in-product hand-raisers, pricing inquiries, and re-engagement leads)
• Follow up on inbound requests, qualify customer needs via phone and email, and deliver high-quality, sales-ready opportunities to your AE partners to progress through the sales cycle
• Organize, categorize, and prioritize leads in CRM, and track conversion and performance against a quarterly qualified-pipeline and revenue quota
• Partner closely with Marketing and Sales on routing criteria, hand-off timing, and the overall health of the inbound lead pipeline
• Contribute to ongoing process and automation improvements that help the team generate and convert leads more efficiently as inbound volume scales
• Report regularly to BD leadership on lead source performance, conversion rates, pipeline generated, and revenue

Benefits

• Health Benefits: Comprehensive health and dental benefits for you and your family from your first day, including an EAP, HSA, and extended mental health benefits.
• Recharge Long Weekends: In addition to vacation days, our 3 annual BioRender Recharge long weekends offer you a chance to unplug and reset!
• Stock Options: Our employees are also part-owners of BioRender and reap the benefits of their shared hard work.
• Parental Leave Benefits: To help your growing family while you're away from work, we offer a salary top up and even a new baby bonus!
• PAW Perks: Keep your furry family members healthy with our Pet & Animal Wellness veterinary bill reimbursement program.
• Learn and Grow: We'll support your professional growth through regular goal-setting, mentorship, and an annual professional development budget for courses and conferences.
• Team Events: Virtual lunch and learns, show & tells, games, and happy hours help us to stay connected in a remote-first environment.
• In-person Hackathons: Twice per year, we bring our whole team together in Toronto for a week of innovative team work, and cap it off with a company social!
• Work from Anywhere: Our team members have the flexibility to work from another country for up to 3 months per year.
• Flexible Time Off: Our "Flexible Vacation" policy gives you the flexibility to take time off when you need it, so you can unplug, recharge, and come back refreshed.