Inbound Call Center Representative

We’re hiring a full-time Inbound Call Center Representative to join our customer service team. You’ll support customers across different client accounts, so the calls and enquiries can vary throughout the week.

This is an inbound role with no cold calling.

Day to Day

• Answer incoming customer calls
• Help with account, order, product, and service enquiries
• Check information and provide clear answers
• Update customer records and call notes
• Follow up on open requests when needed
• Escalate more complex enquiries to the appropriate team

What We’re Looking For

• Clear and professional communication
• Good listening and problem-solving skills
• Comfortable using computers and learning new systems
• Reliable and able to work well during busy periods
• Good attention to detail

Previous call center or customer service experience is useful but not required. Full training is provided.

Job Details

• Full-time position
• Monday to Friday
• 8-hour shifts
• On-site working
• Consistent weekly schedule
• Paid training
• Weekly pay

If you’re looking for a full-time Inbound Call Center Representative position with regular hours and a supportive team, apply with your resume to be considered.

Pay: $18.00 - $23.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Work Location: In person