Inbound CSA, 3RD SHIFT

Nefab Group is on a growth journey, and we are dependent on high-performance people to succeed. Our Operations organization is vital for us to deliver accurate, timely, and customer-focused inbound logistics and warehouse support solutions to our customers.

We are now looking for a Customer Service Associate, CSA – Inbound Operations to join our team in Nefab VMI – Fairburn As Customer Service Associate, CSA – Inbound Operations , you will be responsible for supporting inbound warehouse operations by coordinating incoming shipments, communicating with drivers, maintaining accurate trailer inventory, processing inbound shipment documentation, monitoring inbound deliveries, resolving shipment discrepancies, verifying orders, bills of lading, packing slips, and receiving records, updating data in Pinc and G-Sheet databases, assisting with yard audits, and supporting timely resolution of customer-related issues. You will contribute to accurate receiving, on-time receipt processing, inventory record accuracy, strong customer satisfaction, and efficient warehouse operations.

You will be part of the Warehouse / Logistics team , working closely with the Inbound Lead, Inbound Supervisor, Planner, Transportation, Procurement, and other internal warehouse teams to ensure efficient receipt and processing of goods. In this function, you will communicate across departments, maintain accurate records, resolve exceptions quickly, and support safe, compliant, and efficient operations.

This position is located in Fairburn, Georgia , and you will report to the TMS Manager Scheduled Shift: 3rd Shift , 5:00am - 5:30pm, Fri, Sat, Sun Do you want to be part of a global organization and contribute to our growth journey? Apply today!

Qualifications And Experience

• High school diploma or equivalent required.
• Associate degree in Business, Logistics, Supply Chain, or a related field preferred.
• 1–3 years of experience in customer service, warehouse, logistics, or supply chain operations preferred.
• Experience with warehouse management systems (WMS), ERP systems, or inventory software is a plus.
• Strong verbal and written communication skills.
• Excellent customer service and problem-solving abilities.
• Ability to multitask in a fast-paced warehouse environment.
• Strong attention to detail and organizational skills.
• Basic proficiency with Microsoft Office applications, including Excel, Word, and Outlook.
• Ability to work independently and as part of a team.
• Knowledge of shipping, receiving, and inventory processes preferred.
• English proficiency required; bilingual skills are a plus.
• Ability to maintain professionalism under pressure and meet operational deadlines.

Company Values and Ways of Workin g Our core values are Simplicity, Empowerment, and Respect . Our ways of working are characterized by Customer First, Cooperation, and Communication . This means that we always put customers first through cooperation and communication. We respect each other and the environment. People are empowered to grow and innovate to simplify.

Application Nefab is an equal opportunity employer, embracing diversity and inclusion. We are committed to building teams with a variety of backgrounds, perspectives, and skills. We believe everyone has talent, and therefore welcome all applications.

We are part of the Nefab Group, which was founded in 1949 and is a world leading global provider of sustainable packaging solutions and logistics optimization services. Nefab saves environmental and financial resources by optimizing supply chains. We do this by innovating together with our customers to create smarter packaging and logistics solutions while always respecting people and high ethical standards. This contributes to a better tomorrow for our customers, for society, and for the environment.

With more than 75 years of experience combined with competence and presence in 38 countries, we offer global solutions and local service worldwide to companies in industries such as Telecom, Datacom, Semicon, Energy, Healthcare equipment, Mining & Construction, and LiB & E-mobility. Nefab Group has around 5,000 employees with a yearly turnover of 10.3 BSEK. The owners are the Nordgren/Pihl family and FAM AB, a privately owned holding company within the Wallenberg Ecosystem.