Inbound Manager

Inbound Referral Manager

About Pond Lehocky Giordano:

Pond Lehocky Giordano is one of the top workers' compensation firms in the country. We represent injured workers and their families, and we work closely with law firms and healthcare providers who trust us with their clients.

About the Role:

We are hiring an Inbound Referral Manager to build new referral relationships with law firms and healthcare providers that do not send us cases today. You will own each relationship; once a partner is active, referrals will route through our existing intake process.

What You Will Do:

• Build a prioritized target list of firms and providers that do not currently refer cases to Pond Lehocky Giordano.
• Hold 8–10 partner meetings per week and turn new contacts into consistent referral sources.
• Maintain active partner relationships through regular follow-up and communication regarding their clients.
• Build provider relationships through education and service quality, never through anything of value in exchange for referrals.
• Log all leads and activity in Litify.

How Success Is Measured:

By the end of Year 1:

• 24 active partners
• 39 signed cases

By the end of Year 2:

• 31 active partners
• 76 signed cases
• At least 80% of Year 1 partners still referring cases

What We Are Looking For:

• 3+ years of experience building new business from the ground up against a volume or revenue target; legal, healthcare, or insurance experience is a plus.
• Ability to build credibility with law firm partners, practice managers, and physicians.
• Strong pipeline management skills and comfort working in a CRM such as Litify, Salesforce, or similar.
• Sound ethical judgment regarding referral rules in the legal and healthcare industries.
• Willingness to travel regularly.
• Bilingual English/Spanish skills are a plus.

No law degree or prior law firm experience is required.

Compensation and Benefits

• Base Salary: $75,000
• Performance-Based Bonus: Up to $35,000
• Benefits package
• Travel budget