Inbound Operations Staff

Join Our Team!

We are looking for a detail-oriented and proactive Inbound Operations Staff to join our Operations team. If you are organized, enjoy coordinating with customers, and are interested in the logistics and shipping industry, we would love to hear from you. Fresh graduates are welcome to apply!

Key Responsibilities

• Enter and verify operational data accurately.
• Prepare and send Arrival Notices to customers via email.
• Coordinate and process customer amendment requests.
• Submit import manifests in accordance with operational requirements.
• Monitor and follow up on container movements, barges, SCT, TPT, LKB, and related operational updates.
• Track outstanding shipments and ensure timely follow-up.
• Process Delivery Order (D/O) releases and providing customer demonstrations of the EDO platform.
• Handle customer deposit refunds.
• Support daily operational activities and perform other assignments as required.

Qualifications

• Bachelor's degree in Logistics, Business Administration, International Business, or a related field.
• Fresh graduates are encouraged to apply.
• Good command of spoken and written English. Proficiency in Chinese is a plus.
• Proficient in Microsoft Office applications and general computer skills.
• Strong attention to detail with good analytical and problem-solving skills.
• Positive attitude, responsible, self-motivated, and able to work under pressure.
• Good communication and interpersonal skills with the ability to work effectively as part of a team.

Why Join Us?

• Opportunity to build your career in the international shipping industry.
• Supportive team environment with on-the-job training.
• Career development and learning opportunities.
• Competitive salary and employee benefits.