Inbound Sales Rep/Appointment Setter

Bionic Smile is a dynamic and fast-growing dental implant company committed to delivering top-quality services to our valued customers. We pride ourselves on innovation, customer satisfaction, and a supportive team-oriented work culture. As an Inbound Sales Representative/Setter, you'll play a crucial role in our success by providing exceptional service to our incoming customers and helping them find the right solutions to meet their dental needs. You’ll be the driving force behind our mission, making the first contact with decision-makers, and guiding them through our innovative services and the life changing benefits of dental implants. You’ll book consultation appointments for warm leads with our amazing dental implant treatment consultants. NO COLD CALLING. WORK FROM HOME.

PLEASE NOTE - APPLICANT MUST COMPLETE THE RECORDED INTERVIEW QUESTIONS TO BE CONSIDERED FOR THIS POSITION. YOU WILL RECEIVE A LINK TO RECORD YOUR RESPONSES.

Work Hours are set 5 days a week which can include weekends. Center is open 8am to 11pm EST

Responsibilities:

1. Customer Engagement - Respond promptly and professionally to inbound customer inquiries, whether through phone calls, emails, or live chat. Build rapport with customers and actively listen to understand their requirements and pain points.

2. Product Knowledge - Develop a deep understanding of DENTAL IMPLANTS, including their features, benefits, and competitive advantages. Effectively communicate this knowledge to potential customers to showcase how our offerings can meet their needs. No previous dental experience is necessary. We will provide the training!

3. Telephone conversations - Conduct engaging calls with potential customers. Tailor your approach based on individual customer preferences and requirements.

Requirements:

1. Previous Sales/Setter Experience - Proven experience in inbound sales, appointment setting, telesales, or related customer service roles.

2. Excellent Communication Skills - Strong verbal and written communication skills. Ability to articulate complex ideas clearly and concisely.

3. Customer-Centric - A genuine passion for helping customers and delivering exceptional service. Ability to empathize and address customer concerns effectively.

4. Product Knowledge - Quick learner with the ability to understand and explain technical aspects of products/services.

5. Time Management - Strong organizational skills and the ability to manage multiple tasks efficiently.

6. Team Player - Collaborative attitude and ability to work effectively with cross-functional teams.

7. Tech-Savvy - Proficient computer skills and familiarity with CRM software.

8. Bachelor's Degree (Preferred) - While not mandatory, a bachelor's degree in a relevant field can be an advantage.

Perks and Benefits:

• Competitive base salary with performance-based incentives

• Comprehensive training and professional development opportunities

• Health insurance and other benefits

• Friendly and supportive work environment

• Opportunities for career growth within the company

If you are a motivated, customer-focused individual with a passion for sales and helping customers find the right solutions, we would love to hear from you! Join our dynamic team and contribute to the continued success of Bionic Smile. To apply, please submit your resume and a compelling cover letter outlining your relevant experience and why you believe you are the perfect fit for the role of Inbound Sales Representative/Setter.

Job Type: Full-time

Pay: $65,000.00 - $100,000.00 per year

Benefits:

• 401(k)
• Health insurance
• Paid training
• Work from home

Education:

• Bachelor's (Required)

Experience:

• Sales: 5 years (Required)

Work Location: Remote