Inbound Sales Specialist

Inbound Sales Specialist

Focus Recruitment is partnering with a high growth digital marketplace business operating in the home services sector, connecting thousands of customers with trusted trade professionals across Australia.

This is an exciting opportunity to join a fast-paced, tech-driven environment where customer demand is already warm and inbound leads are continuously generated through a strong national platform.

We are seeking a motivated and commercially minded Inbound Sales Specialist to convert high intent customer enquiries into successful users and long-term client relationships.

What You’ll Do

• Manage a high volume of inbound enquiries from Tradie Owners enquiring about the platform
• Convert warm leads into confirmed bookings through consultative, solution-focused selling
• Provide exceptional customer experience throughout the entire sales process
• Build rapport quickly and handle objections with confidence and professionalism
• Maintain accurate CRM records and follow structured sales processes
• Work towards daily, weekly, and monthly conversion and revenue targets
• Collaborate with internal teams to improve customer outcomes and platform experience

What We’re Looking For

• Experience in sales, call centre, customer service, or inbound/outbound phone-based roles
• Strong communication skills with the ability to build rapport quickly over the phone
• Confident, resilient, and motivated by targets and performance-based outcomes
• Ability to multitask and manage a fast-paced inbound sales environment
• Customer-first mindset with strong problem-solving ability
• Comfortable working with CRM systems and structured workflows
• Positive attitude with a strong work ethic and willingness to learn

What’s on Offer

• Join a high-growth digital platform business with strong brand presence in market
• $34 per hour + Super + monthly commission
• High volume of warm inbound leads
• Supportive, high-energy team culture with strong training and onboarding
• Continued training and potential to join different departments of the sales team
• Central Sydney location with hybrid flexibility options

This is a fantastic opportunity for someone looking to join a highly recognised company in a results driven environment based in the heart of the Sydney CBD.