Inbound/Outbound Assistant

Job Summary

The Inbound/Outbound Assistant is responsible for ensuring the accurate and timely execution of all inbound and outbound logistics transactions across all company sites. This role supports end-to-end logistics operations by maintaining complete documentation, updating system transactions, coordinating with third-party logistics (3PL) providers, and collaborating with internal departments to ensure smooth material flow and inventory accuracy.

Key Responsibilities

• Ensure all inbound container documentation from suppliers and transfer documents are complete and properly processed across all company sites.
• Complete all inbound and outbound transactions accurately and on time within the company's system (ERP).
• Monitor and ensure all scheduled inbound and outbound shipments across all sites are executed and received according to plan.
• Coordinate inbound and outbound shipments with third-party logistics (3PL) partners to ensure timely delivery and receipt of goods.
• Work closely with Warehouse, Procurement, and Transport teams to facilitate efficient inbound and outbound operations and resolve transaction-related issues.
• Identify, investigate, and resolve inbound and outbound operational bottlenecks to improve service levels and operational efficiency.
• Maintain accurate records and ensure data integrity for all inbound and outbound system transactions.
• Monitor shipment status and proactively communicate any delays or issues to relevant stakeholders.
• Support continuous improvement initiatives related to logistics processes and system accuracy.
• Perform other logistics and supply chain duties as assigned by management.

Qualifications

• Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field is preferred.
• At least 1–2 years of experience in warehouse, logistics, or supply chain operations is an advantage.
• Knowledge of ERP, WMS, or inventory management systems.
• Strong attention to detail and data accuracy.
• Good coordination, communication, and problem-solving skills.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Proficient in Microsoft Excel and other Microsoft Office applications.

Key Competencies

• Logistics Coordination
• Documentation Management
• Data Accuracy and System Compliance
• Analytical and Problem-Solving Skills
• Communication and Teamwork
• Time Management
• Customer Service Orientation
• Process Improvement Mindset