Incident and Problem Manager

Keep Business Moving. Lead Critical Response. Drive Continuous Improvement. At Hollard, we believe technology plays a vital role in delivering exceptional service to our customers. We're looking for a proactive, highly organised Incident & Problem Manager who thrives in fast-paced environments and is passionate about keeping systems running smoothly while driving lasting improvements.

In this role, you'll be at the centre of incident response and service restoration, bringing together technical experts, business stakeholders, and service providers to resolve critical issues quickly and effectively. You'll also lead the investigation of recurring problems, uncover root causes, and help implement solutions that strengthen our technology landscape for the future.

If you're calm under pressure, love solving complex challenges, and enjoy influencing outcomes across multiple teams, we'd love to hear from you.