Incident Management Expert - Evaluator - AI Trainer

About The Job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey .

Position: Incident management / reliability / SRE Evaluator

Type: Contract Compensation: $80–$120/hour Location: Remote Role Responsibilities

• Evaluate AI-generated artifacts against domain-specific quality rubrics.
• Identify factual, aesthetic, and presentation errors.
• Provide clear, structured written feedback.
• Apply deep subject-matter expertise to grade outputs.
• Collaborate asynchronously to ensure high-quality evaluations.
• Work independently to meet deadlines and improve AI model performance.

Qualifications Must-Have

• 5+ years of relevant professional experience in Incident management / reliability / SRE.
• Native or professional fluency in English.
• Highly proficient in Microsoft Office and Google Workspace, especially Slides.

Preferred

• Advanced degree (Master's or higher) from a reputable institution.

Application Process (Takes 20–30 mins to complete)

• Upload resume
• AI interview based on your resume
• Submit form

Resources & Support

• For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome
• For any help or support, reach out to: [email protected]

PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity. #hiringmercor